RESEARCH

01.1
cognizant
Led and created 4-part workshop developing community of practise across DX
Methods: Ways of working, Qualitative Research Methods, Research Cycle
Outputs: Pilot and 4 part series for non-researchers
2025


01.2
THE ACCESS GROUP
Led end-to-end research, reimagining scheduling product in healthcare.
Research methods: user testing, contextual enquiry, user interviews, survey, product walkthrough
Outputs: panel of over 46 hospitals, discovery product research and report of scheduling product, 172 people interviewed across the workstream
2025

01.3
DESNZ
Led post-MVP backlog definition
Research methods: secondary user research, collaborative service mapping workshops, affinity mapping
Outputs: Beta backlog development
2025

01.3
LARNA
Delievered UX audit for Canadian academic organisation
Research methods: UX analysis, strategy and developing metrics
Outputs: UX audit of live website
2024


AVOLTA
Research methods: user journey testing, moderated remote user interviews, severity scoring
Outputs: report supporting product development direction for app, post MVP backlog refinement.
2024
01.4


APHA
Led APHA's Alpha phase research
Research methods: card sorting, quantitative survey, interviews and prototype testing
Outputs: iterative design development of platform, Refined IA and design direction, increased stakeholder confidence leading to Beta approval of product development.
2024
01.5a


01.6b
APHA
Delivered primary research for APHA's strategic discovery
Research methods: quant survey, contextual enquiry, user interviews,
Outputs: discovery prioritisation of use cases based on user impact. Outputs led to multiple product development work streams and product roadmap development with 10 million pounds of investment.
2024


DEFRA
Conducted Alpha and Beta phase research
Research methods: interviews, prototype testing, journey mapping
Output: iterative design development
2024
01.7

02.1
giffgaff
Exploring appetite for refurbished technology
Research method: quantitative survey
Outputs: expanding refurbished product range
2023


Exploring perceptions of business responsibility.
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Research Method: 6 focus groups
Output: shaping BCORP brand strategy and communication
2023


Led sessions exploring the future of technology
with giffgaff's pioneers panel
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Research Method: co-creation workshop
Output: report and panel strategy
2023

pioneers research panel
Delivered building engagement programme for giffgaff pioneers including build, increasing retention and increased research uptake of 20%.
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Research Method: research panel development
Output: increased investment to 150k into pioneers research panel of 10k participants
2023
02.2



Nepalese SME's needs supporting evidence to secure funding.
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Research Method: secondary research
Output: interactive map
2023

04
university of cambridge

Thesis | Grade: Distinction
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Research Methods: survey, qualitative interviews, secondary research
Outputs: 3D mapping, data visualisations, policy review, thesis
2021



Ethnographic study | Grade Distinction
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Research methods: 4 month ethnographic fieldwork with photographers, I operated as a model
Outputs: mapping, image coding, participant flows, essay
2021

Objectification occurs when filmic bodies are manipulated through the screen.
This project mapped out bodies, architectural components, camera angles and used spatial analysis of Noé's Climax to explore how objectivity is constructed and dismantled through filmic space.
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Research Methods: mapping and filmic analysis, essay.
Research Outputs: time-series data visualisations and spatial notion.
2021


Public Brixton regeneration project research and design including workshops with local community, site mapping and spatial interventions for RIBA Stage 2 submission.
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Research method: participatory design workshops​
Outputs: collages, site maps
2020
05
muf architecture/art

design intervention, workshop


06
COLAT


Community engagement for The City Academy, Hackney
Research method: quantitative survey
Output: engagement data report
2023
